When looking to implement or outsource Microsoft Exchange, there are several key factors to consider. Is the service reliable? Are there engineers on standby 24×7 in case a server goes down? Does the service offer the full benefits of Exchange?
Reliability, Uptime and 24/7 Monitoring and Management
We offer 99.999 percent uptime, which means less than six minutes of downtime a year, as well as the industry’s first 100 percent data protection guarantee.
Our customer’s data is replicated in real-time twice in one data center and at speed-of-wire a third time to another of our geographically dispersed data centers. For added protection and rapid point-in-time restores, regular database “snapshots” are taken in each data center. This architecture protects customer data in the event of hardware failure, database corruption or even a catastrophic data center loss. Because data is replicated across “live” working data centers, customer access to the full functionality of their Exchange environment in the event of a disaster can be restored in a timely manner.
We offer a complete range of add-on features including hosted BlackBerry and ActiveSync for Windows mobile devices so you can instantly activate email service for your handheld. Rather than spending thousands of dollars on your own server, you can use our managed service for just a few dollars a month.
You can also add SharePoint 3.0 for document collaboration; Office Communications Server 2007 for increased productivity through secure instant messaging; and file sharing and archiving – from simple message journaling to keep an exact copy of all your message, to compliant archiving, which fulfills regulatory requirements from the main U.S. regulations—HIPAA, GLBA, SOX, SEC, FINRA and FRCP as well as other state/federal requirements).
PC or Mac
Many Exchange hosting companies do not offer both Outlook (for PC) and Entourage (for Mac) support. We offer a free download of both, so your staff can use either PCs or Macs, or both. We also offer free Outlook Web Access which allows your users the ability to access their email online from anywhere in the world.